Request for Service

Quickly and easily report non-emergent issues in the City, such as potholes, fallen trees, or burnt out streetlights. Confirm the location is within City boundaries and notify us through this form.

Service requests are assigned to the responsible department during regular business hours, Monday - Friday, 8:30 am - 4:30 pm. Upon submitting your request, you will receive a reference number. Staff will respond to your request as soon as possible, within business hours.

If this is a public works emergency, please call 604.514.2800 during regular business hours. For emergencies outside of regular business hours, such as a water main break, flood, or critical service disruption, standby operations personnel can be notified through Surrey Fire Dispatch at 604.543.6722.

In the case of injury or immediate danger, please call 911.

Request Information
Request Type *
Request Description *
Incident Civic
Incident Location *
File Upload
Contact Information
Requestor Name *
Requestor Address *
Phone (primary) *
Email Address *